Terms of Service

By accessing or using the Zenith Healthcare Solutions website (the "Site") or our services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Site or services.

These Terms apply to all visitors, users, and others who access or use our services, whether as a guest or registered user.

Healthcare Revenue Cycle Management

Zenith Healthcare Solutions provides:

• Medical billing and coding services
• Claims processing and submission
• Revenue cycle management
• Practice management consulting
• Credentialing services
• Compliance and audit support

Website Services

• Information about our healthcare services
• Practice assessment tools
• Educational resources and whitepapers
• Contact and inquiry forms
• Customer support portals

Eligibility

You must be:

• At least 18 years of age
• A licensed healthcare provider or authorized representative
• Legally capable of entering into binding agreements
• Not prohibited from receiving our services under applicable laws

Account Registration

For certain services, you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your account

HIPAA Business Associate

When providing healthcare services, we act as a Business Associate under HIPAA. Our relationship is governed by:

• Business Associate Agreements (BAA)
• HIPAA Privacy and Security Rules
• State and federal healthcare regulations
• Professional standards and best practices

Protected Health Information (PHI)

We commit to:

• Using PHI only for permitted purposes
• Implementing appropriate safeguards
• Limiting access to authorized personnel
• Reporting any security incidents promptly
• Returning or destroying PHI as required

Permitted Uses

You may use our Site and services to:

• Learn about our healthcare services
• Request information and consultations
• Access customer support
• Use practice assessment tools
• Download educational resources

Prohibited Uses

You may NOT:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious software or harmful code
• Attempt to gain unauthorized access to our systems
• Use automated tools to access our Site without permission
• Submit false or misleading information
• Interfere with the operation of our services
• Use our services for any unlawful purpose

Our Content

All content on our Site, including text, graphics, logos, images, software, and other materials, is owned by Zenith Healthcare Solutions or our licensors and is protected by copyright, trademark, and other intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our Site for its intended purposes. You may not:

• Reproduce, distribute, or modify our content without permission
• Use our trademarks or logos without authorization
• Create derivative works based on our content
• Remove or alter copyright or proprietary notices

User Content

By submitting content to our Site (such as through contact forms), you grant us a non-exclusive, royalty-free license to use, reproduce, and display such content for business purposes related to providing our services.

Separate Service Contracts

Healthcare services are provided under separate written agreements that include:

• Service scope and specifications
• Pricing and payment terms
• Performance standards and metrics
• HIPAA Business Associate Agreements
• Termination and transition procedures

No Obligation

Use of our website does not create any obligation to enter into a service agreement. All service engagements require separate written contracts.

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

Information Accuracy

While we make efforts to ensure accuracy, information on our Site is provided "as is" without warranties. Healthcare regulations and requirements may change, and you should verify current requirements with appropriate authorities.

No Medical or Legal Advice

Our services relate to healthcare administration and billing, not medical care. We do not provide medical, legal, or tax advice. Consult appropriate professionals for such guidance.

Limitation of Liability

To the maximum extent permitted by law, Zenith Healthcare Solutions shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our collection, use, and protection of your personal information is governed by ourPrivacy Policy, which is incorporated into these Terms by reference.

Key Privacy Commitments

• Transparent data collection and use practices
• Strong security measures to protect your information
• Respect for your privacy rights and choices
• Compliance with applicable privacy laws (GDPR, CCPA, etc.)

Termination by You

You may stop using our website at any time. To terminate service agreements, follow the procedures specified in your service contract.

Termination by Us

We may terminate or suspend your access if you:

• Violate these Terms of Service
• Engage in fraudulent or illegal activities
• Compromise the security of our systems
• Fail to pay fees when due (for paid services)

Effect of Termination

Upon termination:

• Your right to use our services ends immediately
• We may delete your account and data (subject to legal requirements)
• Provisions regarding liability, indemnification, and disputes survive

You agree to indemnify, defend, and hold harmless Zenith Healthcare Solutions, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit through our website

Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes will be resolved in the courts of Travis County, Texas.

Dispute Resolution

Before filing any legal action, you agree to attempt to resolve disputes through good faith negotiations. If unsuccessful, disputes may be resolved through binding arbitration as specified in individual service agreements.

Class Action Waiver

You agree that any disputes will be resolved individually, not as part of a class action, collective action, or representative proceeding.

We may update these Terms from time to time. Material changes will be posted on our website with an updated effective date. Your continued use of our services after changes take effect constitutes acceptance of the new Terms.

Notification of Changes

For significant changes, we may also:

• Send email notifications to registered users
• Display prominent notices on our website
• Provide additional notice as required by law

If you have questions about these Terms of Service, please contact us: