Revenue Cycle Management

Our revenue cycle management team works hard to make sure you get paid on time, within compliance, all while increasing your bottom line.

Let Our Record Prove it to You

Average increase in revenue
Net collection ratio
Days in AR
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Visit (Time of Service)

  • Patient registration & demographics entry
  • Patient co-pay collection
  • Medical coding & documentation
  • Patient responsibility calculation & collection (deductible & co-insurance)

Claims Submission

  • Charge entry
  • Claim review/”scrubbing”
  • Claim filing
  • Clearinghouse management

Claims Management

  • Payment posting
  • Claims status
  • Denial management
  • Appeals
  • Ensure full contractual payment is collected

Patient AR Management

  • Implement / enhance patient collections at time of service
  • Patient statements
  • Payment plans / Innovative post-claim adjudication patient collection strategies (credit card on file, Care Credit, etc.)
  • Dedicated phone line for patient collection questions

Analytics, Benchmarking, & Process Improvement

  • Daily, weekly, and/or monthly revenue cycle reports
  • Benchmarking against industry trends and highest performers
  • Analytic reports to identify areas of improvement (key performance indicators)
  • Routine status meetings to review reports and progress
  • Development of action plan to implement & identify areas of improvement

Compliance

  • Zenith staffed with certified, trained, and experienced RCM team
  • Robust internal Zenith compliance program (internal & external audits, ongoing staff education, strict adherence to payer policies, etc.)
  • Updates on changes in payer policies & government payer regulations
  • Provider coding & billing training & education
  • Chart documentation audits
  • Medical coding & billing audits
  • Development of compliance program(s)
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