Questions to Ask as You Outsource Your Agency’s Medical Compliance Program

Maintaining full compliance can be difficult to handle internally, especially if there was never a formal position created for an individual to do so. You may find that it’s easier for your facility to outsource the medical compliance program so that you can be sure you’re protected from risks and fines. 

As you consider outsourcing this program, consider the following questions, so that you’ll have a solid idea of your agency’s needs:

Do You Need a Full Risk Assessment?

Does your facility need a full assessment of the program that already exists, so that everyone knows where you’re starting from and where the gaps are, or has that already been performed? Do you need a HIPPA Risk Analyses performed before you begin outsourcing medical compliance on an ongoing basis? Knowing this information will help you decide what services you’re most in need of. 

Will You Need a Compliance Officer on an Ongoing Basis?

Will you need a compliance officer as a regular part of doing business, or do you just need them temporarily to help you develop a system and assess your current risks? Either is possible to outsource, but it’s important to have a clear idea of your needs before you begin. Will this officer have additional functions like receiving complaints about privacy, or will they be focusing on working through setting up a program and then moving on? A compliance outsourcing company can help your agency with either option, but before you begin outsourcing work, it’s important to have a solid idea of the scope of the tasks you need to be performed. If you’re not sure, tell the individual that you speak to when you ask for a quote, and they can help you determine your needs.

Will a Compliance Officer Need to Coordinate on Any Current Actions?

If your facility is currently involved in an active legal investigation or an action by a regulatory board of any kind, a compliance officer will need to know about this when you begin to outsource tasks. They’ll also need information about what their responsibilities will be throughout the process and who they’ll be coordinating with so that they can assist you as you prepare.

Are You Designing a New System or Overhauling an Existing One?

A compliance officer can assist you with either task, but it’s important that they understand the scope of their work. It’s often easier to install a new system than it is to rebuild an existing one, so be sure to discuss what your agency needs when you contact a compliance service about outsourcing.

It’s important that you not get overwhelmed and instead focus on all of the ways that an outsourced professional can help make these tasks easier for you. Contact Zenith Health Care Solutions today to get started with a solution that works well for your agency. 

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